When booking an appointment with one of our artists, you accept the terms and policies listed below.

DEPOSITS

Due to high appointment demand, all appointments require a deposit to secure a booking. Deposits are non-refundable, but can be transferable to reschedule an appointment. The amount will be deducted from the final cost. Deposits may be kept on file for up to 1 year from the day it is paid. If you have more than one appointment on the books, your deposit will be applied to the total of your last session.

CANCELLATION AND LATE POLICY

As a business, part of our success depends on a mutual respect of time. We require at least 1 week of written notice to reschedule or cancel an appointment. You must contact the studio via email to cancel or reschedule. If you choose to cancel last minute, you will forfeit your deposit.

If you are going to be late or cannot make your appointment due to unforeseen circumstances, please contact us as soon as possible. Please email thetattoodojo@gmail.com if you cannot reach us by phone during business hours. If there is no written notice, we will assume you are not showing up. If it has been 30 minutes past your scheduled appointment time and we have not heard from you, we will send the artist home.

MISSED APPOINTMENTS

Remembering and respecting the appointment time is your responsibility. We reserve the right to retain your deposit for clients who fail to show up to their appointments, without the proper notice mentioned above for cancelling (1 week notice).

NO SHOW OR CALL POLICY

Clients who do not call or reschedule their appointment with the 7 day notice will forfeit their deposit.

PROCEDURE REFUSAL

We may refuse to perform procedures on clients that we deem unfit for undergoing the tattooing process for safety reasons. This includes all clients who are pregnant or under the influence. If your skin is sunburned upon arrival to your appointment your artist may need to reschedule you. Artists cannot tattoo red, burned, or peeling skin.

Clients whom choose to change their project idea after we have received their initial deposit, are subject to being refused. The tattooer in this case will keep your deposit. 

TRAVEL AND GUEST APPEARANCES

All of our artists are available to travel for guest appearances and industry events. Please note, we do not guarantee a return for touch up appointments on our procedures done abroad. For future appointments, please prepare to make travel arrangements to our studio or future travel appointments.

PAYMENT

We accept card or cash payments in person or PayPal for all deposits.

*Please note ALL ARTISTS in the studio are now CASH ONLY for the remaining balance on the day of your tattoo appointment. If you decide to pay your remaining balance by card, an additional 4% fee based upon your total will be added to your balance.